Dear Valued Client,
As your trusted veterinary clinic, we strive to provide your pets with the highest standard of care during their visits to our facility. We are writing to address an important matter regarding overnight stays and 24-hour monitoring.
While we understand that certain situations may require overnight care or continuous monitoring of pets, we regret to inform you that our clinic does not offer these services. Our primary focus is on providing exceptional care during regular business hours, ensuring that your pets receive the best possible treatment and attention while in our care.
We believe in transparency and want to ensure that you are aware of our operating procedures. It is important to note that our clinic is not staffed overnight, and we do not have personnel on-site during non-business hours. Therefore, we are unable to provide 24-hour monitoring or supervision for animals in our facility.
However, please rest assured that any pets requiring overnight observation or specialized care will be referred to a trusted and reputable 24-hour veterinary hospital or emergency clinic in the area. We have established professional relationships with such facilities and can provide you with recommendations and contact information upon request.
We value the trust you have placed in us to care for your furry family members, and we remain committed to providing exceptional veterinary services within our operating hours. If you have further questions or concerns regarding this matter, please do not hesitate to contact our clinic staff, who will gladly assist you.
Thank you for your understanding and continued support. We look forward to serving you and your pets with the utmost care and dedication.